Liberty Mutual Insurance Company, headquartered in Boston MA, has chosen Wing Group, LLC, a full-service documentation vendor, to write internal documentation for several of their infrastructure projects. The documentation deliverables include user and system administrator's guides, training material, and help desk scripts.
"When talking with Liberty Mutual about our services," said Wendy Yurick Wing, President of Wing Group, "They were very open to the idea of having high-quality user documentation that was written in a more efficient way. When we proposed using a method called single-sourcing, they were very receptive."
"Liberty Mutual is the perfect client," added Mrs. Wing, "They are open to innovation and change."
Single-sourcing is the method of creating content once and using it repeatedly for a variety of purposes. It works to eliminate time and money wasted by re-creating what already exists. Wing Group will be using single-sourcing software called AuthorIT by AuthorIT Software Corporation.
About Liberty Mutual Insurance Company
Boston-based Liberty Mutual Group is a diversified international group of insurance companies and one of the largest multi-line insurers in the North American property and casualty industry.
The group has $56 billion in consolidated assets, $14.5 billion in consolidated revenue and ranks 129th among the Fortune 500 largest corporations in the United States. The A.M. Best Company has rated Liberty Mutual "A" (Excellent).
Liberty Mutual has been the leading private provider of workers compensation insurance, programs and services in the United States for more than 65 years. It also provides a wide range of products and services, including: general liability, commercial auto and business property; group disability and life; private passenger auto and homeowners insurance; integrated disability management; individual life insurance and annuities; structured settlements; and international programs.
About Wing Group, LLC
New Hampshire-based Wing Group LLC is a full-service documentation vendor specializing in technical writing, graphic design, multimedia design, Web site design, quality assurance, and turnkey project management for today's high technology companies. For additional information, visit Wing Group's Web site at www.wing-group.com or call them at 603-791-4363.
