Speed and Accuracy
Today's businesses require lightening speed to get their products to market faster, resulting in shorter product development cycles. At Wing Group, we understand the speed of business. We can add value to your product line and decrease your technical support calls with well-written, accurate documentation.
Customers First
Whatever project size and timetable, we can write, illustrate, edit, and manage your communications project, ensuring that it is targeted to your customer's level of knowledge.
Deliverables
Written communications, for both internal and external customers, is available in a variety of products.
Our documentation products include:
- Technical Manuals
- User/Reference Manuals
- Instructions for Use (IFU)
- Installation Guides
- Application Notes, Release Notes, and Supplements
- Service Manuals
- Maintenance and Service Guides (MSG)
- Maintenance & Overhaul Manuals
- Illustrated Parts Breakdowns/Catalogs
- Flight Crew Operation Manuals
- Installation Cards/Posters
- Rack Templates
- Online Help Systems (Window-based and Web-based)
- Computer-Based Training (CBT) Modules
- Web-Based Training (WBT) Modules
- Application Programming Interface (API) Guides
- Software Developer's Kit (SDK) Guides
- Web Content
- Document Conversions
Documentation Development Tools
We are proficient in a variety of tools including:
- Adobe Acrobat
- Adobe Captivate
- Adobe FrameMaker (Structured and Unstructured)
- Adobe InDesign
- Adobe RoboHelp
- Adobe Technical Communication Suite
- Arbortext Epic
- Author-it
- Doc-to-Help
- Help & Manual
- Madcap Echo
- Madcap Capture
- Madcap Flare
- Madcap Mimic
- Microsoft Word/Office
- Ovidius TC-Toolbox
- Quadralay WebWorks
- XMetal Arthur
File Formats
Some of the final formats we produce include:
- CHM file
- HTML
- FM files
- Portable Document Format (PDF)
- Postscript
- SGML
- XML
To view samples of our technical writing click here.
To get started, CALL US today at 978-226-TDOC (8362) or contact us!
